What is Managed Support?

Managed Support is a collaboration between your businees and our IT services. We manage all aspects of your technology by offering you a Managed Services Plan tailored specifically for you and your company. This allows us to focus on keepin your IT infrastructure strong, and allows you to focus on the day to day operations of your company all while controlling IT costs by having a flat rate for all the services you need.

Tech Support

Our team of experts works closely with you and your staff to resolve issues as they arise in a timely, and efficient manner. In addition to addressing issues, our team proactivley monitors your infrastructure to identify any potential issues that might result into a support ticket later. This includes but is not limited to hard drive space, printer issues, hardware that utilizes early failure detection, as well as staff training.

Patch Management

If you are the type that always makes sure your computer is up to date with the latest updates (patches), then you will agree that this is a daunting task. More often than not, this task gets overlooked and falls short. These patches are pushed out by Microsoft to fix vulnerabilies and other fixes that most viruses and hackers prey on. If your computer is not up to date, you are essentially leaving your front door unlocked. With our collection of tools and cutting edge software, we scan all computers to identify which computers are missing updates. We then push out approved updates to all computers in your network to ensure all of your computers are up to date and running issue free.

Security

Our team of experts works closely with you and your staff to resolve issues as they arise in a timely, and efficient manner. In addition to addressing issues, our team proactivley monitors your infrastructure to identify any potential issues that might result into a support ticket later. This includes but is not limited to hard drive space, printer issues, hardware that utilizes early failure detection, as well as staff training.

Backup and Disaster Recovery

Our team of experts works closely with you and your staff to resolve issues as they arise in a timely, and efficient manner. In addition to addressing issues, our team proactivley monitors your infrastructure to identify any potential issues that might result into a support ticket later. This includes but is not limited to hard drive space, printer issues, hardware that utilizes early failure detection, as well as staff training.